Free Shipping on all Orders over 50$ (Ships to EU & USA)
Free Shipping on all Orders over 50$ (Ships to EU & USA)

Shipping/Refund Policy

Shipping Policy


Estimated shipping delivery times:


USA: 3-5 business days

EU: 5-10 days

Canada: 5-10 business days

World: 10-20 business days


Your order will be sent out on average within 2 days of ordering.


International shipping:


International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.


We do not take responsibility for customs fees.


Order never arrived:


If your order didn't end up arriving, be sure to let us know!


First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.


If the shipping address was correct, get in touch with us at [ info@rippedrhythms.com] noting your order number. We'll see what can be done.

Refund Policy

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Our policy lasts 30 days.

If there is an issue with the print quality or you've received an incorrect item, our customer service team info@rippedrhythms.com will send you a new item free of charge. 

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.

If you'd like a different size, get in touch with us at info@rippedrhythms.com and we'll let you know what your next steps are.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at 

info@rippedrhythms.com

To complete your return, we require a receipt or proof of purchase (order number) per e-mail

Refunds (if applicable)
Once your return request is received and read, we will send you an email to notify you that we have received your refund request. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@rippedrhythms.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@rippedrhythms.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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